Privacy Policy

Privacy Policy

Last Updated: July 9, 2026

At Clothex.shop ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our store.

Information We Collect

We may collect the following types of information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through our payment providers; we do not store your complete payment card details)

  • Order history

  • IP address, browser type, device information, and website usage data collected through cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your orders and customer support requests

  • Send order confirmations, shipping updates, and service-related notifications

  • Improve our products, services, and website

  • Prevent fraud and maintain the security of our store

  • Comply with legal and regulatory obligations

Where required by applicable law, we will obtain your consent before sending marketing communications, and you can unsubscribe at any time.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality and performance

  • Analyze website traffic and usage

  • Enhance your shopping experience

You can manage or disable cookies through your browser settings, although doing so may affect certain website features.

Sharing Your Information

We may share your information with trusted third-party service providers who help us operate our business, including:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting and e-commerce platform providers

  • Analytics and marketing service providers

  • Customer support providers

We may also disclose information if required by law or to protect our legal rights.

Data Security

We implement reasonable administrative, technical, and organizational measures to help protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information, where applicable

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

To exercise any applicable rights, please contact us using the details below.

Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Trade Name: Parmar Creation
Brand: Clothex.shop
Email: clothex1@outlook.com
Phone: +91 99788 24488

Business Address:
46, Shantiniketan Society,
Near Jivanjyot Hospital,
Amroli, Surat, Gujarat – 394107
India